Privacy Policy

Last Updated: 07/04/2025

Crateful Technologies Inc. (“Crateful,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our grocery delivery platform.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, delivery address, and payment details.

  • Usage Data: Information on how you interact with our platform, such as browsing history and order history.

  • Device Information: IP address, browser type, operating system, and other technical data.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services.

  • Process payments and deliver orders.

  • Communicate with you regarding updates, promotions, or support.

  • Ensure security and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

  • Retailers: To fulfill your grocery orders.

  • Service Providers: For payment processing, delivery, and analytics.

  • Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You may:

  • Access, update, or delete your personal information.

  • Opt out of promotional emails.

  • Disable cookies in your browser settings.

7. Children’s Privacy

Crateful is not intended for users under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our platform constitutes acceptance of the revised policy.

9. Contact Information

For privacy-related inquiries, contact us at aasim@cratefuldelivery.com.

By using Crateful, you agree to this Privacy Policy.