Grocery Delivery is Not Optimized For Apartments
The Problem
For Buildings
It creates unpredictable foot traffic, leading to logistical challenges and security risks, which strain staff– all for zero upside.
For Tenants
It’s expensive. Current services require a monthly subscription or mark up item prices and add multiple fees on top.
WHERE WE ARE
The green land
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Our Solution
Partner with buildings to pool orders, reducing costs and minimizing disruptions while increasing tenant satisfaction
How It Works
1. Building Partnership & Onboarding
- Crateful works with the property management teams to schedule delivery windows.
- Residents receive a sign-up link via email, which they use to create their account.
- A dedicated delivery process is established to ensure smooth operations.
2. Resident Ordering Process
- Residents place grocery orders through the Crateful app.
- Orders must be placed at least 12 hours before the scheduled delivery window.
2. Resident Ordering Process
- Residents place grocery orders through the Crateful app.
- Orders must be placed at least 12 hours before the scheduled delivery window.
3. Scheduled Deliveries
- Groceries are delivered directly to tenants’ doors instead of a central drop-off location.
- Residents receive real-time notifications upon delivery.
SAME CREW
SAME DAYS
SAME TIME
EVERY WEEK
Why Crateful?
Enhanced Resident Experience
Simplified Building Operations
Competitive Edge for Resident Retention & Leasing
About us
Born in Chicago, Crateful was inspired by a simple observation—neighbors in apartment buildings were all sending gig economy drivers to the same location, only for those drivers to return and crowd the very lobbies of their buildings. This inefficiency created unnecessary congestion, security concerns, and operational strain on staff. Crateful was founded to solve this problem by recognizing the shared needs of neighbors and providing a service that supports both residents and the people who keep buildings running smoothly.
Mission
Crateful is dedicated to helping buildings harness the growth of grocery delivery while easing the burden on staff through a seamless, scheduled, and reliable service.
Our goal is to enhance apartment living for both tenants and management by pooling orders to maximize efficiency and employing professional drivers to ensure smooth, disruption-free deliveries.
Contact Us
Let’s connect
Interested in our service? Get in touch with us today!
Let’s connect
Interested in our service? Get in touch with us today!
Frequently Asked Questions
Unlike traditional grocery delivery services that send multiple drivers to the same building at random times, Crateful pools resident orders and delivers them in scheduled, predictable time slots. This reduces lobby congestion, improves efficiency, and eliminates unnecessary disruptions for staff.
Crateful delivers groceries directly to residents’ doors during scheduled time slots specific to each building. Orders are pooled together to optimize efficiency, and residents receive real-time notifications when their groceries arrive.
Residents receive a unique sign-up link via email from their building management. They use this link to create an account, place orders, and manage their deliveries.
Minimal effort is required from the building. We work with property management to establish delivery protocols, provide resident sign-up materials, and ensure smooth integration. No additional staffing or logistical support is needed from your team.
Crateful operates on a flat monthly fee per unit, which is paid by the building. This ensures all residents have access to the service without paying extra fees or markups on groceries.